Thank you for visiting and shopping at Yarrow Mead Metals! Following are the terms and conditions that constitute our Shipping Policy:
Domestic Shipping Policy Shipment processing time: All orders are processed within 2-3 business days, but made to order pieces may take 2-3 weeks to create as all metalwork is done by hand after the order is complete. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates: Shipping is based on up to date USPS rates and is calculated upon ordering. Yarrow Mead Metals ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes: Yarrow Mead Metals is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages: Yarrow Mead Metals is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy: We now ship outside of the U.S.
RETURN POLICY and PAYMENT
All sales are final. We apologize for any inconvenience.
The majority of shipping materials are recycled and recyclable. Please note that jewelry may be packed in wood shavings from other local artists. If you would prefer no wood shavings please let us know before shipping.